VENDOR STORE SUPPORT

If you are a band, agent or shop or business with products relevant to the HEAVY readership you can apply for your own Vendor Store on HEAVY. You can apply here: shop.heavymag.com.au/vendor-register

The Store Vendor is responsible for shipping of their products.

HEAVY does not stock any vendor products – this is the responsibility of the Vendors themselves. Each store is operated by the store creator.

If you have purchased something for a Vendor Store you can see your orders here: shop.heavymag.com.au/my-account/orders

If you have ordered something for a HEAVY Vendor and it hasn’t arrived yet please contact them direct through their store.

If you are having an issue with a HEAVY Vendor please let us know IMMEDIATELY using our HEAVY Support Center: heavymag.com.au/support

HEAVY will take 2.5% of every sale after PayPal and/or Stripe fees. Both charge their own processing fees (roughly), 2.9% + $0.30 for PayPal and 2.75% for Stripe. This will be automatically deducted during the sale.

Example: This is a rough example and is subject to change:

You sell $100 worth of products through HEAVY. The customer uses PayPal which deducts 2.9% + $0.30 = $3.20 of the $100 making it $96.80. HEAVY then deducts 2.5% ($2.42) of $96.80 leaving $94.38. You can then withdraw that amount. So, a $100 sale on HEAVY, if the person Pays with PayPal, will cost you: $5.62. If they pay with Stripe it will be slightly less.

You can sell your merchandise, physical music products, anything really that will relate to the HEAVY readers.

We will be monitor all stores and letting Vendors know if something is in appropriate.

Yep. You can send us a message through the Support Center here: heavymag.com.au/support

We are regularly online so will get in touch with you ASAP. We may respond directly to your through your Vendor Shop notifications.

We are making a Vendor Shop guide here with instructions and videos on how to set up your store. heavymag.com.au/help/vendor-stores

 You can send us a message through the Support Center if you run into trouble or have a question: heavymag.com.au/support

We are regularly online so will get in touch with you ASAP. We may respond directly to your through your Vendor Shop notifications.

If you are interested in placing an advertising campaign or would like more information on how you can utilize the power of the HEAVY Platform please contact us here: heavymag.com.au/advertise-with-heavy-enterprises

If you would like an album reviewed or would like an interview please email us at [email protected]

Nah. You will need your own products to sell through a HEAVY Store.

HEAVY does not create, source or supply any products other than own own.

Each Vendor Store owner has the responsibility over their own store and product.